Privacy Policy
IT Accuracy, LLC | Effective Date: April 15, 2026
IT Accuracy, LLC (“IT Accuracy,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (itaccuracy.com) or contact us for IT services. Please read this policy carefully. By using our website, you agree to the terms described below.
1. Information We Collect
Information You Provide Directly
- Name, email address, phone number, and company name when you submit a contact or inquiry form
- Support ticket information submitted through our ticketing portal (support.itaccuracy.com)
- Newsletter subscription email address
- Any other information you voluntarily provide when communicating with us
Information Collected Automatically
When you visit our website, we may automatically collect certain technical information, including:
- IP address and approximate geographic location
- Browser type and version
- Pages visited, time on site, and referring URLs
- Device and operating system information
- Cookie identifiers and analytics data (see Section 6 – Cookies)
Information from Third Parties
We may receive information about you from third-party platforms such as Google (via Google Ads or Google Analytics) when you interact with our advertisements or online content.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and provide requested IT services
- To process and manage support tickets
- To send newsletters and service-related communications (with your consent)
- To improve our website and understand how visitors interact with it
- To run and optimize our advertising campaigns, including Google Ads
- To comply with applicable laws and regulations
- To protect the security and integrity of our systems and services
3. How We Share Your Information
We do not sell, rent, or trade your personal information. We may share your information in the following limited circumstances:
- Service Providers: We may share information with trusted third-party vendors who assist us in operating our website or delivering services (e.g., hosting providers, email platforms, analytics tools). These parties are contractually required to protect your information.
- Advertising Platforms: We use Google Ads for digital advertising. Google may use cookies and other tracking technologies on our behalf. For more information, visit Google’s Privacy Policy at policies.google.com/privacy.
- Legal Compliance: We may disclose your information if re